Crowne Plaza Changi Airport

Pist manzaralı bir oda ayırttım, ancak personel odanın "tamamen dolu" olduğunu söyledi ve bana sözde bir "yükseltme" teklif etti. Ancak bu oteli ayırtmamın tek nedeni uçak gözlemlemek olduğu için "teklifi" reddettim. Israr ettikten sonra, personel sonunda müsait bir oda bulabileceğini söyledi. Bunun dışında otel iyi, mükemmel bir konum ve açık büfe kahvaltı. Çok da memnun kalmadığım check-in deneyimime rağmen burada tekrar kalacağım.

As I was transiting for work I only encountered the cockroach infestation when i was back in the hotel in the evening which was by then almost 11pm. My partner who was travelling with me was getting ready for bed as she had to leave the hotel by 4am to catch a flight home while i had to leave by 6am to catch a flight out for work. It would have been a nightmare for both of us to pack up everything and switch rooms even if we could. I tried contacting the hotel via the messenger service on Ctrip however there was no response. Even until the morning when I left, there was also no response. I couldn't have waited as I would have to be up by 3-4am to start packing and checking out. As i checked out i informed the front desk about the cockroach situation and was followed up by an email by their duty manager who also apologised sincerely and offered some hotel rewards points. To be perfectly honest it wasnt of any use as well is wasn’t pleasant at all due to the infestation and that it cause us both to be pretty uneasy throughout the night.

excellent staycation with a wide variety of food and beverages. breakfast is excellent and room is very comfortable.